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Restaurant Business

Operations

After an inauspicious start, America's top-grossing independent restaurant Mila is preparing for growth

 By Lisa Jennings on Jan. 08, 2026

This Miami Beach hotspot recorded more than $51 million in revenue in 2024, taking the No. 1 spot on the Top 100 Independent Restaurant List. Parent Riviera Dining Group is replicating Mila's multi-venue model.

Food

The food and drink trends that defined 2025

 By Patricia Cobe on Dec. 18, 2025

Common threads emerged on restaurant menus over the past year. These are the ones that rose to the top—including those we’ve had enough of.

Technology

DoorDash and Uber sue NYC over up-front tipping requirement

By Joe Guszkowski on Dec. 12, 2025

The rival delivery apps are challenging a new law that will force them to ask customers to tip at checkout, rather than after a delivery is completed.

Operations

Boats, ducks and steaks: Inside The Boathouse's $51M restaurant experience

By Lisa Jennings on Dec. 05, 2025

Created by Steven Schussler, the visionary behind Rainforest Cafe, this high-volume Disney Springs concept is one of the nation's top-grossing restaurants.

Operations

Chipotle is moving into Asia, fueled by K-pop fandom

By Lisa Jennings on Sep. 10, 2025

The fast-casual chain is partnering in a joint venture with South Korea-based food company SPC Group, which is also the parent of Paris Baguette. Chipotle is already known in Asia, thanks in part to K-pop royalty and their devoted stans.

Operations

RATIONAL’s iCareSystem AutoDose helps you keep your oven clean without the extra effort

Sponsored content from our partner RATIONAL on Jun. 23, 2025

Maintaining clean and hygienic equipment is one of the most important tasks in food service — and also one of the most despised.

Operations

The real James Beard Award stars? Immigrants

By Heather Lalley on Jun. 17, 2025

Recipients and presenters at Monday’s black-tie ceremony honoring the restaurant industry’s best acknowledged a political climate of “discord, challenge and fear” while celebrating those who brought their food traditions to America.

Emerging Brands

A fine-dining chef launches SuperNormal as the Tokyo love child of Whataburger and In-N-Out

By Lisa Jennings on May 28, 2025

Robbie Wilson and wife Emily Perry Wilson are taking on the fast-casual segment with a new burger concept, even as they prepare to open the high-end Lion's Share in Nashville.

Operations

Why that “free” pickup shelf can cost operators more than expected

Sponsored content from our partner Apex Order Pickup Solutions on May 07, 2025

Smart locker solutions don’t just fix one problem. They optimize the entire order pickup workflow, improving accuracy, efficiency, and the guest experience—all at once.

Leadership

Former Chipotle co-CEO nominated to Sweetgreen's board

By Lisa Jennings on Mar. 28, 2025

Monty Moran is one of two new board members proposed for the healthful fast-casual concept's board of directors as Sweetgreen accelerates growth.

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