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Tech Check

Joe Guszkowski

Senior Technology Editor Joe Guszkowski looks at the week’s technology trends and news, examining the continued influx of new technologies into restaurants, including mobile ordering, delivery, artificial intelligence, virtual brands, ghost kitchens and robotics.

Technology

How a restaurant tech startup is born these days

 By Joe Guszkowski on Feb. 02, 2026

Tech Check: AI has lowered the barrier of entry for software development. Now, restaurant tech products can come from anywhere—even high schoolers.

Technology

As restaurants push to digitize, there's opportunity in the analog

 By Joe Guszkowski on Jan. 26, 2026

Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against the grain.

Technology

What's next for Olo after a pivotal year

By Joe Guszkowski on Jan. 16, 2026

Tech Check: The online ordering company is still focused on digitizing every restaurant transaction. It's also looking to do more M&A under new owner Thoma Bravo.

Technology

A startup reimagines restaurant delivery for the AI era

By Joe Guszkowski on Jan. 12, 2026

Tech Check: Delivery Collective is betting that integrating with POS providers and ChatGPT can create a lower-cost alternative to the major delivery apps. Can it really challenge the giants?

Technology

A dubious Reddit post about food delivery strikes a nerve

By Joe Guszkowski on Jan. 05, 2026

Tech Check: The viral post alleged shameful practices by an unnamed delivery app. It was roundly denied by the apps, but raised some uncomfortable truths anyway.

Technology

See what's on restaurants' tech wish list this year

By Joe Guszkowski on Dec. 22, 2025

Tech Check: Operators are hoping for help with customer data, order accuracy and more, and there’s strong demand for AI-powered tools.

Technology

Restaurant loyalty programs are facing a big test

By Joe Guszkowski on Dec. 15, 2025

Tech Check: Many brands in desperate need of traffic are turning to their loyalty programs. Can they do enough to move the needle?

Technology

5 restaurant tech predictions for 2026

By Joe Guszkowski on Dec. 08, 2025

Tech Check: We envision more acquisitions and AI for restaurant tech in 2026. And we think this restaurant brand will start a podcast.

Technology

On Black Friday, a glimpse at how AI shopping might impact restaurants

By Joe Guszkowski on Dec. 01, 2025

Tech Check: AI-driven retail traffic surged on the big online shopping day as more consumers used AI to help them find and buy gifts. Could the same thing play out for restaurants?

Technology

What we guessed wrong, and right, about restaurant tech this year

By Joe Guszkowski on Nov. 24, 2025

Tech Check: We began the year with five bold predictions about restaurant tech. Here’s how we did, and what we learned from our mistakes.

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