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Operations

This week’s 5 head-spinning moments: Crisis signs

 By Peter Romeo on Feb. 03, 2017

Is the industry going a little crazy, or is it just a garden-variety midlife crisis? Here's the evidence to consider.

Marketing

Who has the best music in casual dining?

 By Mary Chapman on Aug. 25, 2016

Music can help make or break a restaurant experience, so with help from Technomic, we found the top 10 casual-dining playlists.

Food

5 retro comfort foods making waves on menus

By Patricia Cobe and Lizzy Freier on Dec. 09, 2016

Chain restaurants are discovering that nostalgia sells.

Beverage

4 surprising cocktail rims

By Lizzy Freier on Dec. 19, 2016

Chains use funky cocktail rims to excite guests and add flavor.

Consumer Trends

Consumers' Choice Award-winning chains

By Restaurant Business Staff on Jan. 17, 2017

Technomic looks at consumers’ assessments of more than 60 attributes in order to determine the winners of its annual Chain Restaurant Consumers’ Choice Awards.

Consumer Trends

How chains are connecting with consumers

By Jill Failla on Jan. 17, 2017

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Consumer Trends

Top chains by menu segment for 2017

By Restaurant Business Staff on Jan. 17, 2017

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

Consumer Trends

Gen Z’s Favorite Chains

By Jill Failla on Jan. 17, 2017

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

Consumer Trends

Millennials’ favorite chains for 2017

By Jill Failla on Jan. 17, 2017

Millennials are the most reliant on foodservice of all generations, finds Technomic. They also drive off-premise dining, including takeout and delivery.

Consumer Trends

America's favorite casual dining chains

By Jill Failla on Jan. 17, 2017

Most of America’s favorite casual-dining concepts for 2017 are upscale or boast a specialized cuisine—only one is a traditional varied-menu concept.

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