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Technology

Grubhub to waive some delivery fees in pivot to affordability

 By Joe Guszkowski on Feb. 02, 2026

The third-party delivery company will now “eat the fees” on orders over $50 as it looks to take share from its larger competitors. It will promote the change with a Super Bowl commercial starring George Clooney.

Technology

As third-party delivery booms, some restaurants pump the brakes

 By Joe Guszkowski on Jan. 30, 2026

Many operators say they are trying to reduce their reliance on services like DoorDash and Uber Eats as they look to improve their profit margins. But the apps can be difficult to quit.

Technology

DoorDash and Uber lose bid to pause NYC tipping law

By Joe Guszkowski on Jan. 23, 2026

On Monday, the delivery apps will have to start asking customers to tip before checkout, rather than after delivery. DoorDash warned that the law will lead to “an immediate drop off in orders.”

Technology

Wonder acquires restaurant rewards app Claim

By Joe Guszkowski on Jan. 20, 2026

The company plans to integrate the app into Grubhub, allowing restaurants to offer cash-back rewards to dine-in customers.

Technology

NYC says DoorDash and Uber Eats cost workers $550M in tips

By Joe Guszkowski on Jan. 15, 2026

The city says the apps’ policy of asking for tips after delivery has hurt workers’ earnings. It will soon require them to ask for tips in advance.

Technology

A startup reimagines restaurant delivery for the AI era

By Joe Guszkowski on Jan. 12, 2026

Tech Check: Delivery Collective is betting that integrating with POS providers and ChatGPT can create a lower-cost alternative to the major delivery apps. Can it really challenge the giants?

Technology

Food truck manufacturer accuses Reef Kitchens of fraud in bankruptcy filing

By Joe Guszkowski on Jan. 07, 2026

Texas-based Cruising Kitchens said its financial troubles began when Reef stopped making payments on an order for up to 650 food trailers.

Technology

A dubious Reddit post about food delivery strikes a nerve

By Joe Guszkowski on Jan. 05, 2026

Tech Check: The viral post alleged shameful practices by an unnamed delivery app. It was roundly denied by the apps, but raised some uncomfortable truths anyway.

Technology

DoorDash is testing a restaurant discovery app called Zesty

By Joe Guszkowski on Dec. 16, 2025

The app uses AI to recommend local restaurants, with a focus on going out rather than ordering in. It’s live now in New York City and San Francisco.

Technology

DoorDash is sued over recent data breach

By Joe Guszkowski on Nov. 24, 2025

A proposed class-action lawsuit argues that the delivery company put users at risk of identity theft by failing to protect their personal information. DoorDash called the suit meritless.

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