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Outback Steakhouse

Operations

Outback parent bows to an activist investor

 By Peter Romeo on Mar. 01, 2018

Bloomin' Brands agreed to add an industry veteran to its board under an agreement with Jana Partners, one of two shareholders that have been sympathetic to spinning off secondary brands.

Consumer Trends

Yelp users’ favorite casual chains

 By Peter Romeo on Mar. 05, 2018

A new analysis also shows what differentiates a good user-generated review from a negative one.

Marketing

Chili's simplifies loyalty program with every-visit rewards

By Peter Romeo on Mar. 20, 2018

All members will get something free when they visit a store.

Consumer Trends

Consumers reveal which restaurant chains earn their loyalty

By Peter Romeo on Apr. 09, 2018

See which brand beat Denny’s, Applebee’s and others in a new ranking of full-service concepts by the strength of their customer following.

Operations

Famous Dave's to try delivery-only format

By Peter Romeo on Apr. 20, 2018

The casual chain is looking at kitchen-only formats after shrinking the size and tweaking the back of house of its conventional stores.

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