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Technology

The latest news and trends in restaurant technology
Technology

The restaurant tech generation gap is smaller than you'd think

 By Joe Guszkowski on Sep. 16, 2025

Gen Zers say they're more likely to use tech, when given the option. But both old and young still value human interaction when dining out.

Technology

The next hot restaurant tech job and other takeaways from FSTEC 2025

 By Restaurant Business Staff on Sep. 16, 2025

The restaurant technology conference wrapped on Tuesday in Orlando, Florida. Here are some key takeaways from the event.

Technology

At FSTEC, technology takes a back seat to 'connection'

By Jonathan Maze on Sep. 14, 2025

At the annual restaurant technology conference, which began on Sunday, executives were more preoccupied with how new technology can improve the customer experience.

Technology

Olo's sale to investment firm Thoma Bravo is complete

By Joe Guszkowski on Sep. 12, 2025

The $2 billion deal will take private one of the restaurant industry’s largest tech suppliers after four years on the public markets.

Technology

Want to improve your delivery business? Don't forget the sauce, and toss in a little extra

By Joe Guszkowski on Sep. 12, 2025

When working with third-party delivery apps, restaurants should focus on what they can control, namely order accuracy and a personal touch, according to a new secret shopper study.

Technology

Going to FSTEC? Get ready for a lot of AI

By Joe Guszkowski on Sep. 11, 2025

Many vendors are debuting new AI tools at the annual tech event, which starts Sunday in Orlando. Here’s what to watch for.

Technology

First-party delivery may not have the advantages restaurants think it does

By Joe Guszkowski on Sep. 11, 2025

Direct ordering has lost its pricing edge versus third-party apps, and customers say they’re equally happy using either method, according to new research from Intouch Insight.

Technology

Delivery is cheaper, but it’s also slower

By Jonathan Maze on Sep. 09, 2025

In our second-annual look at restaurant delivery, third-party delivery fees to consumers have come down. But overall delivery times have increased.

Technology

How a big Taco Bell franchisee is (and isn't) using AI

By Joe Guszkowski on Sep. 09, 2025

Charter Foods is testing a new tool from PAR to speed up its data analysis. But the fast-food operator remains wary of AI “fluff.”

Technology

Waffle House is offering delivery for the first time

By Joe Guszkowski on Sep. 08, 2025

The Southern breakfast chain is partnering with DoorDash to fulfill deliveries. Waffle House had been one of the few large restaurant brands not to offer the service.

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