Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Technology

A dubious Reddit post about food delivery strikes a nerve

Tech Check: The viral post alleged shameful practices by an unnamed delivery app. It was roundly denied by the apps, but raised some uncomfortable truths anyway.

Financing

Dallas restaurant group acquires Razzoo's, closes 9 locations

M Crowd Restaurant Group hopes to revive the Cajun casual-dining chain following its Chapter 11 bankruptcy filing in October.

The $186.4 million deal will free the fast-casual salad chain to focus on growth and operations while allowing Wonder to pursue plans to automate its kitchens.

The Twin Peaks chairman replaces Kim Boerema, who was let go after just six months on the job. The breastaurant chain has struggled since its IPO last January.

The deal gives the online ordering giant a loyalty product that integrates directly with its other services. It has been much-requested by Olo's restaurant clients.

Tech Check: Operators are hoping for help with customer data, order accuracy and more, and there’s strong demand for AI-powered tools.

FSRs had plenty to celebrate as consumers rekindled their love for sit-down dining. But there were challenges too, including a steady stream of bankruptcies.

A Deeper Dive: This episode of the restaurant finance podcast concludes our series examining the impact of AI on the industry with a discussion on where the biggest impacts will be felt.

The casual-dining seafood chain said the job cuts affected less than 1% of its workforce and are intended to streamline operations and pave the way for long-term growth.

Scammers are flooding restaurants with fake Google reviews in hopes of scoring a ransom. The search engine recently launched a new process for cracking down on extortion.

The app uses AI to recommend local restaurants, with a focus on going out rather than ordering in. It’s live now in New York City and San Francisco.

Consortium Brand Partners, Convive Brands, Eldridge Industries and Aurify Brands plan to lead the casual-dining chain into a new era of growth, with an eye on franchising and retail.

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