Continue to Site >>>

Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 5
Technology

Restaurant loyalty programs are facing a big test

Tech Check: Many brands in desperate need of traffic are turning to their loyalty programs. Can they do enough to move the needle?

Technology

DoorDash and Uber sue NYC over up-front tipping requirement

The rival delivery apps are challenging a new law that will force them to ask customers to tip at checkout, rather than after a delivery is completed.

Technology

'Agentic commerce' holds pros and cons for restaurants

AI agents that can order and pay on customers’ behalf could help restaurants convert more orders. But they also raise questions about security and bias, a new report says.

Technology

The biggest restaurant tech stories of 2025

The year was defined by acquisitions, AI and automation, with big players like DoorDash, Olo and Wonder dominating the headlines.

Financing

How AI is helping restaurants with their marketing

A Deeper Dive: This week’s episode of the restaurant finance podcast continues our examination of the impact AI is having on the restaurant industry. This week: Marketing.

Financing

Cracker Barrel cuts corporate staff as sales and profits tumble

The restructuring comes after a difficult quarter for the family-dining chain, which is still reeling from its logo misstep, plus a tough economy. It expects a recovery to take some time.

Technology

5 restaurant tech predictions for 2026

Tech Check: We envision more acquisitions and AI for restaurant tech in 2026. And we think this restaurant brand will start a podcast.

Financing

Mi Cocina parent in line to acquire Razzoo's Cajun Cafe out of bankruptcy

Dallas-based M Crowd was named the stalking horse bidder for the casual-dining chain with an $18.8 million credit bid.

Marketing

The Cheesecake Factory has high hopes for its new loyalty program

The casual-dining chain believes it can use Cheesecake Rewards to get customers to add one or two extra visits a year. It’s also developing a mobile app.

Financing

10-unit Sicilian Oven lands a private-equity investment

Goode Partners made a strategic investment in the Florida-based wood-fired pizza brand with plans to help it grow within and outside of its home state.

Financing

Is one of the restaurant industry's best growth stories being overlooked?

First Watch is opening new restaurants faster than any other large full-service chain in the country. It just wishes more people would notice.

Financing

How AI is helping restaurants in the back of the house

A Deeper Dive: This week’s episode of the restaurant finance podcast continues our series on the impact of AI in restaurants, this time looking at the behind-the-scenes impact the technology has.

  • Page 5