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Sweetgreen

Operations

Sweetgreen is ready for commitment, at least for a year

 By Lisa Jennings on Feb. 01, 2024

The chain on Thursday is adding a third tier to its loyalty program: an annual subscription option for $100.

Technology

Sweetgreen brings its automated restaurant format to California

 By Lisa Jennings on Dec. 15, 2023

The second location of the robotic Infinite Kitchen format opened this week as the fast-casual chain prepares for more in 2024 and beyond.

Operations

Next up for Travis Kalanick: Robotic kitchens

By Lisa Jennings on Dec. 04, 2023

Meet the new Lab37, a subsidiary of CloudKitchens-parent City Storage Systems, which is launching new automated bowl-building technology similar to that of Sweetgreen, Chipotle and others.

Operations

Sweetgreen plans to open more automated restaurants next year

By Lisa Jennings on Nov. 02, 2023

The salad chain expects to open as many as nine of its Infinite Kitchen locations in 2024 while two to four existing units will be retrofitted with the robotic make lines. More are planned for 2025.

Operations

Sweetgreen expands menu to include more dinner-worthy plates

By Lisa Jennings on Oct. 24, 2023

Three new hearty plates are making their debut with some new ingredients designed to build sales later in the day, when a salad might not be enough.

Food

Sweetgreen makes the switch to extra virgin olive oil

By Patricia Cobe on Oct. 18, 2023

In a move to upgrade quality, all of the chain’s proteins, veggies and grains will be cooked with EVOO starting Tuesday.

Operations

Here's who is building muscle in the healthy fast-casual sector

By Lisa Jennings on Sep. 28, 2023

Sweetgreen, Cava and Salad and Go are part of a new generation of chains looking for the Holy Grail of the restaurant industry: Building a national chain of healthy fast-food restaurants. This is how they're doing it.

Operations

Sweetgreen's loyalty program finally includes rewards for in-store orders

By Lisa Jennings on Sep. 26, 2023

The chain's two-tiered Sweetpass loyalty program now allows members to earn and redeem rewards in restaurants, rather than just digital orders.

Operations

Sweetgreen fostered a hostile and discriminatory work environment in New York stores, lawsuit alleges

By Lisa Jennings on Sep. 14, 2023

In a complaint filed in New York Supreme Court, 10 plaintiffs described an atmosphere of racial slurs and sexually inappropriate comments, mostly coming from two managers.

Operations

How Sweetgreen got restaurant margins up and how they plan to keep them there

By Lisa Jennings on Sep. 13, 2023

This will be the break-even year for the fast-casual chain, the company predicts. CFO Mitch Repack shared details on the strategies that are gaining traction.

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