Taco Bell

Technology

Restaurant AI gets a much-needed reality check

Tech Check: Taco Bell’s reassessment of its drive-thru AI is a reminder that the technology has limits. But that doesn’t mean it can’t still be useful.

Marketing

Taco Bell’s latest marketing effort proves why it keeps winning

The fast-food Mexican chain is bringing back the Cool Ranch Doritos Locos Taco as part of a “Decades Y2K” menu that combines value with nostalgia. There’s even a unique “taco pet” in its mobile app.

Both fast-food restaurant chains’ same-store sales fell 5%, while Habit Burger and Grill’s sales also declined. Taco Bell’s same-store sales rose 4%.

The Mexican fast-food chain is introducing a line of Refrescas beverages nationwide and it plans to expand its Live Mas Café to another 30 restaurants in Southern California and Texas by this fall.

Turner has been CFO of the fast-food restaurant chain operator since 2019 and has been instrumental in key initiatives, such as the company’s creation of its technology division Byte by Yum.

McDonald’s and Taco Bell launched their versions of tenders very recently, joining the thousands of restaurants that serve them. But it looks like there’s still room for more.

Despite consumer weakness that is hitting just about every other U.S. fast-food brand right now, the Mexican chain continued to thrive last quarter. And it has big plans for more.

The Bottom Line: Jack in the Box’s planned sale of Del Taco highlights the sector’s complexity. Consumers are eating more Mexican. But they’re avoiding fast-food Mexican restaurants. Unless it’s Taco Bell.

Crunch, creaminess and other textural food components are becoming as important as flavor when it comes to menu innovation.

The longtime executive of the fast-food restaurant chain owner will retire in the first quarter of 2026. The company will start a search process for his successor.

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