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Technology

The latest news and trends in restaurant technology
Technology

What restaurants should talk about when they talk about AI

 By Joe Guszkowski on Nov. 17, 2025

Tech Check: The industry is continuing its rapid adoption of AI despite considerable consumer uncertainty about the technology. How can restaurants show that they’re using it responsibly?

Technology

DoorDash to pay $18M to settle Chicago lawsuit alleging deceptive tactics

 By Joe Guszkowski on Nov. 14, 2025

The city accused DoorDash of listing restaurants without permission and misleading customers about costs. The company has since ended those practices.

Technology

Why so many restaurant chains are revamping their loyalty programs

By Joe Guszkowski on Nov. 14, 2025

The industry is in the midst of a great rewards overhaul. Here’s what’s behind it, and why change might just be the new normal for loyalty.

Technology

QR code payments company Sunday raises $21M

By Joe Guszkowski on Nov. 13, 2025

After a year of rapid growth, the company plans to use the funding to enter new markets and continue expanding its product suite for restaurants.

Technology

With Spyce acquisition, Wonder takes big step toward more automation

By Joe Guszkowski on Nov. 10, 2025

Tech Check: CEO Marc Lore says the robotics company will allow Wonder to automate much of the kitchen while also expanding its restaurant selection and lowering prices. It's part of the company's goal to "make great food more accessible."

Technology

American Express' restaurant tech acquisitions are bearing fruit

By Joe Guszkowski on Nov. 07, 2025

The credit card company’s investments in Resy and software service Rooam are helping restaurants both drive traffic and streamline operations behind the scenes.

Technology

Sweetgreen to sell Spyce technology company to Wonder for $186.4M

By Lisa Jennings on Nov. 06, 2025

Spyce developed Sweetgreen's automated Infinite Kitchen model. The fast-casual chain will continue to open the robotic restaurants, but Wonder will manufacture the equipment.

Technology

Toast and Uber team up to make services more seamless for restaurants

By Joe Guszkowski on Nov. 04, 2025

The two tech giants said joining forces will make it easier for restaurants to use them in tandem. It will also make Uber Eats a turnkey delivery option for the 148,000 restaurants on Toast.

Technology

Restaurants are hurting, but delivery is not to blame

By Joe Guszkowski on Nov. 03, 2025

Tech Check: Delivery is a convenient scapegoat for the industry’s recent challenges. But there’s little evidence that it’s taking butts out of seats.

Technology

Grubhub partners with Instacart to boost grocery selection

By Joe Guszkowski on Oct. 28, 2025

Customers will be able to order from Instacart’s nearly 1,800 grocery partners within the Grubhub app. It will dramatically expand Grubhub’s grocery selection.

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