Operations

Waffle House to donate sales to victims of mass shooting

The quick-service chain is also planning a permanent memorial at the unit where the shooting occurred.

Waffle House garnered headlines in recent days after a shooter killed four people and wounded several others at one of the chain’s stores.

The company reopened its store in Antioch, Tenn., this week, four days after the mass shooting, and officials say they’ll donate all of that unit’s sales for the next month to victims’ families.

"Our associates are here (and) they are wanting to get back to work," Pat Warner, Waffle House director of external affairs, told USA Today. "It's part of the healing process for them to open back up. To do our part, for the first 30 days 100 percent of the sales from this restaurant will go to the victims' families, both of those (who are) deceased and (those who are) in the hospital."

The quick-service chain also plans to erect a permanent memorial outside the building.

Employees wore small orange ribbons upon their return to work. Waffle House brought in counselors to the Antioch location, and employees who chose not to come back to work when the unit reopened on Wednesday are receiving financial help from the chain, according to the USA Today report.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Inside the Starbucks turnaround

The coffee shop giant has spent the past 18 months returning to its roots as a coffee shop where customers want to stay. Now the company plans to go on offense.

Technology

Why a Dunkin' franchisee is using AI to count its doughnuts

Tennessee-based Bluemont Group was throwing away millions of dollars' worth of unsold doughnuts a year. Enter Do’Cast, an AI camera system that is helping it match supply with demand.

Financing

Chipotle and Taco Bell had very different years in 2025

The Bottom Line: The two Mexican chains have long been among the industry’s most consistent performers. But that changed last year, at least for one of them.

Trending

More from our partners