BJ's operations chief Lon Ledwith to retire
Ledwith will step down in May after 18 years with the chain. He'll be replaced by SVP of Operations Christopher Pinsak.
BJ’s laser-focused on labor as sales slip
Understaffed restaurants had to limit their menus and hours, putting a lid on sales.
Operators are packaging catering programs in new ways to win back lost business. Individually boxed meals are seen as a safer solution as people slowly return to the office or are in need of a quick lunch to grab-and-go. Cracker Barrel, BJs and El Pollo Loco recently introduced or upgraded boxed meal catering.