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Shake Shack

Operations

Shake Shack stock jumps 26% after better-than-expected year-end report

 By Lisa Jennings on Feb. 15, 2024

Traffic for the fast-casual chain was up 1.4% in Q4. And the burger brand is testing combo meals for the first time.

Operations

Shake Shack's C-suite will look different for the next phase of growth

 By Lisa Jennings on Dec. 11, 2023

The chain was already looking for a new COO. Now the search is on for a new CEO. If an activist investor has its way, the leaders will have strong operational experience in limited service.

Leadership

Shake Shack CEO Randy Garutti is retiring

By Jonathan Maze on Dec. 11, 2023

The chief executive will retire in 2024 after the company finds his successor, ending a 24-year tenure with the company.

Operations

Shake Shack plans to up value messaging to drive traffic

By Lisa Jennings on Nov. 28, 2023

Despite "wobbliness," consumers are doing okay. But they want to get their money's worth, says CEO Randy Garutti.

Leadership

Union Square Hospitality names Zach Koff president of Daily Provisions

By Peter Romeo on Aug. 03, 2023

The former Shake Shack COO will oversee stepped up expansion of the restaurant/retail hybrid.

Operations

Shake Shack isn't sorry to see delivery drop, especially with kiosks proving a boon

By Peter Romeo on Aug. 03, 2023

Steering more customers toward self-ordering will be a major strategic objective through 2024, executives say. The chain will also strive to cut its development and construction costs by 10%.

Food

Shake Shack plans a picnic to wrap up July

By Patricia Cobe on Jul. 25, 2023

The fast-casual is packing up a plant-based meal-to-go featuring its new Veggie Shack burger and non-dairy chocolate frozen custard.

Food

Shake Shack tasted lots of plant-based burgers before launching Veggie Shack

By Patricia Cobe on May 17, 2023

Executive chef John Karangis loves to cook vegetables, and after many iterations, he found a way to transform them into a burger made with real veggies.

Financing

Shake Shack agrees to examine its operations in a deal with its activist

By Jonathan Maze on May 16, 2023

The fast-casual burger chain has appointed Domino’s former CFO Jeff Lawrence to its board and will hire an operational consulting firm to improve profitability.

Financing

An activist investor apparently sets its sights on Shake Shack

By Jonathan Maze on May 15, 2023

The Bottom Line: Engaged Capital, the same activist that took on Del Frisco’s and Jamba, is now targeting the fast-casual burger chain. But what would it do differently?

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