Continue to Site >>>

Operations

New restaurant equipment and back-of-the-house technology
Operations

Jack in the Box launches delivery

 By Jonathan Maze on Mar. 26, 2018

The chain is giving away burgers this week as part of the service’s introduction at 1,000 locations.

Operations

Restaurants no longer need to wait for customer credit card signatures

 By Peter Romeo on Mar. 27, 2018

With chip-enabled card adoption, fraud has fallen.

Operations

Sonic expands test of order-ahead functionality

By Peter Romeo on Mar. 28, 2018

The app-based system will enable customers of the drive-in brand to place a customized order for delivery to their car window at a particular time.

Operations

What to do when a restaurant employee is sick

By Jonathan Deutsch, Ph.D. on Mar. 28, 2018

Illness can put operators in a labor and public health pickle. Here's how to to handle it, Advice Guy says.

Operations

A look inside Tim Hortons new prototype

By Jonathan Maze on Mar. 28, 2018

The chain and its franchisees are spending hundreds of millions to remodel restaurants in Canada.

Operations

Sonic hits on a program to boost margins

By Peter Romeo on Mar. 30, 2018

The initiative teaches franchisees how to use their POS and back-office systems as more effective cost-cutting tools.

Operations

This week’s restaurant nightmares: Scary kids

By Peter Romeo on Apr. 02, 2018

Kids supposedly say the darnedest things. But they draw things even more frightening. Yet, it was an adult who wreaked recent havoc at In-N-Out.

Operations

Guest privacy: Where's the line?

By Jonathan Deutsch, Ph.D. on Apr. 03, 2018

There are ways to get information from a guest without seeming creepy, Advice Guy says.

Operations

E. coli outbreak has authorities checking Panera Breads in N.J.

By Peter Romeo on Apr. 06, 2018

The officials stress that they have no confirmation the chain was where eight people contracted the bacteria.

Operations

How Chipotle plans to cut back on waste

By Jonathan Maze on Apr. 09, 2018

The fast-casual burrito chain plans to divert 50% of its waste away from landfills by 2020.

  • Page 336