Operations

New restaurant equipment and back-of-the-house technology
Operations

Starbucks to close all U.S. units for racial-bias training

The half-day training, to be held May 29, follows widespread outrage after the arrest of two black men accused of trespassing by chain employees.

Operations

Panera sued over E. coli allegations

A 66-year-old victim who was hospitalized for kidney failure said she was poisoned by a salad sold by a New Jersey unit.

The annual Restaurant Leadership Conference in Phoenix provided confirmation for some things we already knew and perhaps a few we didn’t—like the inevitability of alcohol delivery.

There are ways to prevent diners from taking too much, such as letting them know just how much they're discarding, Advice Guy says.

Speakers at this year’s event offered up some unforgettable comments.

The time frame for potential contamination was longer than authorities first indicated. Meanwhile, the outbreak has spread to 16 states.

The casual chain is looking at kitchen-only formats after shrinking the size and tweaking the back of house of its conventional stores.

Lowcountry makes plans to scale up by launching a fast casual-full service combo.

A Southern restaurant in Chicago focused its massive renovation on frying more chicken and, potentially, keeping and recruiting more line cooks.

A flurry of sales-boosting initiatives at the chain failed to offset the traffic impact of product streamlining.

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