Starbucks

Financing

The Pumpkin Spice Latte is not here to save Starbucks

The Bottom Line: The coffee shop chain gets a big traffic boost every fall when the popular beverage hits its menu. It’s the rest of the year that’s been a challenge.

Financing

Starbucks' immense loyalty program shows its flaws

The Bottom Line: The coffee shop giant’s Starbucks Rewards program has been one of the industry’s most successful loyalty efforts. But it had become “too much of a one-size-fits-all.”

The coffee chain is sunsetting its pickup-only concept as it reassesses its store portfolio. Some of the locations will be closed. Others will be converted into traditional coffeehouses.

The coffee shop giant’s same-store sales declined 2% last quarter, extending its worst sales slide in 15 years. But occasional customers are returning. And the company is promising a “wave of innovation.”

Cold foam sales grew 23% in the third quarter at the Seattle-based coffee shop giant. The product, introduced just more than a decade ago, has become one of the chain’s most in-demand add-ins.

Usually secretive about the debut of its iconic fall beverage, this year the coffee giant announced the date of Aug. 26 in July, more than a month ahead of the launch.

Tech Check: Restaurant loyalty programs are increasingly popular, but they’re far from a silver bullet for driving traffic. Just ask McDonald's and Starbucks.

Starbucks is the latest restaurant company to change its remote work policy. Here's why more companies are taking that step, and why such moves can be risky.

The coffee giant is looking for a strategic partner in the high-growth market and is attracting plenty of interest from private-equity firms, according to CNBC. But the company wants to keep a stake.

The coffee shop giant is using $6 million in performance-based stock incentives to encourage executive officers to follow through on the company’s “Back to Starbucks” plan.

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